Recent content by Mel Patto

Thanks for your time, I emailed both Blue Iris support & mycommerce.com will see what happens.

The email stated "The next payment for your "Blue Iris Extended Support and Maintenance" subscription is due on 06-JAN-2020." Just wanted to pay early

Just got an email stating I owe "Total price for the next subscription period: 32.53 USD" 2 questions if anyone can help. 1. I last paid in August to get Ver 5 doesn't that last for a year? 2. I went to the site and was not able to pay, not sure why. I emailed both Blue Iris support &...

Try changing the streaming quality to jpg HD, that’s the only way I can view it on my Samsung TV

I got the error below as Roger did. Was wondering if anyone got it to work

Has anyone found updated firmware that works with this camera?

Has anyone been able to get the firmware to work. I’m getting the same error as Roger on my IPC-HDBW4231F-E2-M . Any chance that the serial # on the camera label does not match the serial # in the camera setup can have anything to do with It?

"I do want to mention that this puppy runs HOT. I first set it up in the garage where my POE switch lives, and turned out the lights to check the IR. After about thirty minutes of it running the dark, I was surprised at how warm it was. I would think one would want to mount this with 1/8" or...

Don, You are right the WD My Cloud Home is not a normal NAS. I have never been able to get mine to work with BI. I wound up adding a external USB 3 Drive. I know that is not the best or right way to do it but I have had no problems for over a year now. If you ever get your WD My Cloud Home to...

I recently got a 3TB WD My Cloud Home NAS drive to store files from Blue Iris. New, Stored & Alerts are on the c: Drive in the Blue Iris Folder & only Archive is on the NAS Drive. All file move with no problem from the Stored folder to the Archive folder. The problem is that the clips will...

Trying to get better facial recognition and from all my reading I think I should set a minimum shutter speed but do not understand how. Do I use Manual Mode , Shutter Priority or Custom Range. Also how does 33.33 relate to shutter speed.

Never Mind, just added new camera, deleted the old one and all is fine.

I hope I can explain this so it makes sense. The BI desktop app shows alerts from both Rear & Front The Ipad app shows only the rear camera alerts But if I go to the cameras on the ipad I can see the front alerts The same thing is happening on my IPhone also so I think I must have changed...

My order is already in New York, should be out for delivery tomorrow.

I took your advice and installed a new Asus Router at home. All your advice worked perfectly, thanks again for all you help !!!