Recent content by MarkWWD

thru the original adapter

I have the mentioned camera and something is not right.. I can move the camera (via ptz controls) left and right but not up and down... Is the motor inside for tilting it up and down dead or? I’ve tried resetting it to factory defaults but no luck.. Help?

I did pay with a credit card in fact I paid with my VISA. I've already tried sending an email with explaining that I will have to report this to my financial institution.. How can I dispute the transaction?

I’ve purchased their software Security Monitor Pro and I didn’t quite like it so I asked them for a refund through many emails and tech support contact forms but I just can’t get them to reply or get my money bank. I keep calling them on their number in New York and I never get them to answer...

I have a Dahua DH-SD22204T-GN-W and I have enabled Face Detection feature in order to move to another PTZ Preset when a face is detected. Somehow, the camera won't move if I walk in front of it. I have set another PTZ location/preset to move to but it just doesn't.. Photo of the settings is in...

About the preset locations.. is it also possible to return to the default preset/location after a few seconds if there's no movement? And is it possible to make it to zoom in after moving to the preset? You know.. to make it as functional as it would have Auto Tracking.. Which cameras DO HAVE...

Hi there! I just bought 2 of the mentioned camers for my home. I'm using them outdoors but I can't figure it out how to setup the Auto Tracking feature. It is supposed to have it, since it's a PTZ camera. Hoping for a quick solution, Mark