Your problem is like IP conflict with other devices
As a result, it is often impossible to connect
For example, if they overlap with the TV IP, they will seize IP from each other.
Updating the firmware will cause the camera head to become bricked if there is a power outage.
This camera can't be updated with the wrong firmware.
Don't worry about damage caused by wrong updates.
Just make sure that the power is not interrupted during the update.
The result of this S/N number only shows DH-IPC-HFW1230S1-S5
The current firmware is DH_IPC-HX1XXX-Edison2_Eng_PN_V2.800.0000000.5.R.210929
You can try to update DH_IPC-HX1XXX-Edison2
Supplier is Digital Corporacion Digicorp Ltda.
Or contact your local supplier for repair.
Warranty until March...
If you want to lose it, try to update the firmware.
HFW1230 S5 has three versions.
DH_IPC-HX1XXX-Edison2 for QH2
DH_IPC-HX1XXX-Hertz2 for QH
The correct model needs to provide the S/N number.
HFW1230 S5 has three versions.
QH and QH2
DH_IPC-HX1XXX-Edison2 for QH2
DH_IPC-HX1XXX-Hertz2 for QH
Other versions are DH_IPC-HX2(1)XXX-Euler or DH_IPC-HX2(1)XXX-Molec
Try to update each one.
It will judge whether the firmware is correct by itself.