Recent content by JRJ

  1. J

    How do I transfer license to new computer when old one crashed?

    Sheesh! This has not been my day. I called my old computer guy back after reading your comments about shady sellers. And, of course, I misunderstood him! Software was purchased in 2014 NOT 2015. So, the old version is definitely what we ordered. And Blue Iris sent me a coupon if I wanted...
  2. J

    How do I transfer license to new computer when old one crashed?

    I'm busted. Gotta admit it....frustration got the better of me and I did not scroll down. Thank you for being so patient with a technologically challenged old gal. Will uninstall 4...download and install 3 and pray to the computer gods that they show mercy on me! Thanks again!
  3. J

    How do I transfer license to new computer when old one crashed?

    I already did that. I installed 4. But, I don't want to upgrade. I simply want the old version. And I'm guessing it's not possible and I'll have to purchase the new one, correct? Maddening!
  4. J

    How do I transfer license to new computer when old one crashed?

    How do I download 3.66? I don't see a link on Blue Iris. Sorry, I just don't understand all this stuff and my tech guy is out. Thank you for your help.
  5. J

    How do I transfer license to new computer when old one crashed?

    Ok, found our notes. Version is 3.58.01
  6. J

    How do I transfer license to new computer when old one crashed?

    I'm not sure of the version on the old computer. We purchased it in March of this year. I downloaded 4.0 on to the new computer. I tried entering the code with and without dashes and nothing works.
  7. J

    How do I transfer license to new computer when old one crashed?

    I downloaded Blue Iris 4 and started the registration process. I entered the license code but the "Next" button doesn't become highlighted. Can't click on it to continue.
  8. J

    How do I transfer license to new computer when old one crashed?

    We bought it online through MyCommerce (A Digital River Company). I have the license code. I kept a print out of all the info.
  9. J

    How do I transfer license to new computer when old one crashed?

    I need help setting up Blue Iris on a new computer. The old one is fried. Also, does anyone have a customer service number for Blue Iris. I sent an email to them, received a very short reply, but it didn't really answer my question AND it took 24 hours to answer me. I need to get our cameras up...
  10. J

    Transferring license to new computer - Old one crashed

    I need help setting up Blue Iris on a new computer. The old one is fried. Also, does anyone have a customer service number for Blue Iris. I sent an email to them, received a very short reply, but it didn't really answer my question AND it took 24 hours to answer me. I need to get our cameras...
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