Recent content by issaq

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    Unplugged NVR and now no cameras!!!! please help

    many thanks. so if I decide to (probably unlikely now having endured this experience) move the NVR again ( I really wanted to hide the box under the floor, because friends of mine had theirs stolen when their house was broken into) what should I do? each wire is now labelled per corresponding...
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    Unplugged NVR and now no cameras!!!! please help

    I finally managed to get the company out today. they sorted the issue out by calling HIK vision directly. HIK initially advised plugging in the laptop to the POE port. but we still couldn't see the cameras. only thing would come up was the NVR. they then advised resetting each camera manually in...
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    Unplugged NVR and now no cameras!!!! please help

    yes I definitely plugged it into POE port 8 of the nvr. is it worth me doing a system reset?
  4. I

    Unplugged NVR and now no cameras!!!! please help

    hi there I am afraid when I plugged my laptop in the POE port and ran the SADP I could only see my nvr. I tried each camera one by one but nothing else came up on the nvr.
  5. I

    Unplugged NVR and now no cameras!!!! please help

    interestingly when I went through each of the camera's to modify them camera 4 and 5. the camera password seems to be 6 characters which is less than the number in the password for the NVR. can it be that the cameras password were set by the installers? we know that they are not 12345. so any...
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    Unplugged NVR and now no cameras!!!! please help

    sorry forgot to attached files
  7. I

    Unplugged NVR and now no cameras!!!! please help

    yes I tried the NVR password for the each of the cameras. if you select the camera on the configuration page then click modify it then allows your to select plug and play or manual. if you select manual you can change the username and password. with regards to changing the IP address. I don't...
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    Unplugged NVR and now no cameras!!!! please help

    thank you again for your replies. I wish I had posted on the forum on Friday when all this happened. I literally moved the NVR from our old TV cabinet to the new one but had to disconnect the cables to do so. Now I wish I hadn't bothered. I will try again tomorrow with my PC laptop plugged...
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    Unplugged NVR and now no cameras!!!! please help

    yes it is showing. it lights up as all 6 cameras are drawing power. something I forgot to mention. when I switched the system back on initially 4 out of the 6 cameras were working. I thought that I had connected them incorrectly in the wrong ports but I couldn't work out which camera wires...
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    Unplugged NVR and now no cameras!!!! please help

    hi alastair thanks so much for your speedy reply. I am very grateful indeed. the NVR is also HIK. You are correct in that I didn't put the cables back into the original ports as they weren't labelled. I then tried in turn to put each cable into every POE but this didn't work either. I can't...
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    Unplugged NVR and now no cameras!!!! please help

    Hi there we recently moved our NVR to a ore secure location in the house. The installers supplied us with a lot of cable and we were advised to shut down the system and simply unplug the connections and then reconnect everything once we had moved the NVR. however on reconnecting only one...
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