Are you connected directly to the camera or are you trying to update the camera through the network? If through the network then try connecting to the camera directly
Downgrade the firmware manually using the old version of config tool. When I called the company that supplied the equipment, they remotely accessed my computer and that's what the tech support guy did
The ptz cameras have two firmwares
One for the ptz aspect
And one for something else
Update them both, it might help. Also I think the firmware on my camera is from late 2016 (not sure exact date)
Not sure what firmware as I'm away from home, but I haven't experienced any issues with focus.
Try changing the focus type to semi auto if not done so already
hi there,
I've just had a local security company who specialises in Dahua kit, install ITC237-PU1A-IRHL at mine. So far the camera works as expected, it reads all number plates fine and without error. I was just wondering if there is a way to get the web view feed to display on a screen so I can...
If you connect the mic to the NVR would the sound recordings playback whenever you watch any stream (any cameras recording)
And if you connect the mic directly to a camera would the sound recordings be associated with the footage from that camera only?
Thanks
I've got the same issue where the cam reboots when connected to switch that has internet connection, funnily it's only 1 out of the 3 dahua cameras that does it. In the meantime I have just connected the camera directly to the POE port on the NVR and it works fine