Recent content by David Gillespie

My LaView app will no longer let me login... I have been using this for about a year with no login issues, but yesterday I restarted my phone, and when I checked on the doorbell, the main login screen appeared, but It says the login info doesn't match their records. So I tried recovering my...

Recently, I've started having the issue of no video (but does have audio) when trying to playback a clip in landscape mode. It plays back fine in portrait, and in live view landscape. This happens with Guarding Vision, LaView connect and hikvision. However, it works fine in RCA security and...

I've had an LAView doorbell running for several months now, and generally it works fine. But today it kept saying it was offline, so I reset the doorbell, connected it to my phone, the app works fine, no more offline notice. However, when I try to connect it to iVMS-4200, it says invalid...

Yes, the "clear defaults" button is grayed out. Also, when I try to set it as a default app, it doesn't show up in the listing of apps to change

Yes, Android 7... I have looked everywhere on my phone in anything to do with apps, and can only find a way to reset ALL apps, not individual ones, which I really don't want to do.

I'm trying to share a video from my LaView doorbell. When I tapped on the little sharing icon during playback the very first time, I had a range of choices on how to share it. However, the subsequent times I try, it defaults to the first choice I made, and there appears to be no way to change...

The first doorbell I got (Nelly's) had really bad IR reflection spots, so I exchanged it for another one and now it is perfect (see attached)! Guess it's just luck of the draw if you are going to get a clear one?

I see lots of posts about downloading firmware from LaView and Hikvision's web page, but I can't find any firmwares on those pages for the video doorbell that is the topic of this thread. Am I looking in the wrong place?