Recent content by daveqrj

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    HIK camera toggles between night mode and non night mode every 10 seconds

    Thanks a lot for your replies! I tried to change the angle of the camera to something where I do not think that I have any obvious things that makes the light bounce back - but the problem persists. Or do you still think that there are bounce back here that makes trouble? New images attached...
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    HIK camera toggles between night mode and non night mode every 10 seconds

    Hi there, I have this camera that I have just set up: DS-2TD2617-3/V1 Approx every 10 seconds I hear a 'click' from the camera and it toggles between night mode and non night mode. See attached screenshots. It is powered with PoE. Why does this happen and how do I stop it from doing so? The...
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    Set up hikvision thermal camera with HIK connect app

    Thanks a lot, I will try the Internet Explorer tried. I added the camera to the HIK connect app using the QR code on the app - typed in the username and password - typed in the HIK connect verification code - and the camera was added. So I can view the camera in the app and see both the...
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    Set up hikvision thermal camera with HIK connect app

    Thanks a lot for that great explanation! I now understand why it is not desirable to update unless you experience errors :) I now have the camera up and running and also managed to activate HIK connect platform access to set it up in the HIK connect app. I have a few more questions: 1. When I...
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    Set up hikvision thermal camera with HIK connect app

    Thanks a lot! I will try to do it very soon. About the firmware update, would it not be safe to update the firmware when it is listed in the product page for that specific camera? Or how do I verify that it is compatible? I skimmed through the guide you linked to regarding security. But would...
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    Set up hikvision thermal camera with HIK connect app

    Thanks a lot for that great explanation! - I will try that and cross my fingers. Any idea how I find out what IP to assign to the camera? I am not very knowledge about IP addresses. When I have done that, do you then suppose that I could use the app to set it all up, or would I need to access...
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    Set up hikvision thermal camera with HIK connect app

    Thanks for the quick reply! Yes, I tried to type in that IP in the browser (which is according to the manual) but it was not found. How would I make my system the same subnet? Thanks for info about the lens. No problems with water getting in there?
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    Set up hikvision thermal camera with HIK connect app

    Hi there, Bought my first HIK cam second hand (but only used for demo) and trying to set it up with the HIK connect app. https://www.hikvision.com/en/products/Thermal-Products/Security-thermal-cameras/Bullet-series/ds-2td2617-3-v1/ I attach a few pictures. Questions: 1. The camera is...
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