Recent content by BlueBear

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    DS-2CD2387-LU Colorvu troubleshooting

    Hi Gaz, Many thanks for your reply. It was all working absolutely fine until I upgraded the NVR firmware to V4.60.000 but I'm not sure if I can downgrade it. It's the first place to start but if the downgrade goes wrong I'm clueless.
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    DS-2CD2387-LU Colorvu troubleshooting

    If I change it to those settings I can't view the cameras on Hikconnect
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    DS-2CD2387-LU Colorvu troubleshooting

    Oh, I thought you couldn't downgrade hikvision firmware without having to do a full factory reset on the NVR
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    DS-2CD2387-LU Colorvu troubleshooting

    Is it as simple as downloading the previous version of firmware and updating it the usual way?
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    DS-2CD2387-LU Colorvu troubleshooting

    Do your customers have the new 8mp ip colorvus on that NVR with that firmware?
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    DS-2CD2387-LU Colorvu troubleshooting

    Hikvision can't help me because I'm an end user not an installer
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    DS-2CD2387-LU Colorvu troubleshooting

    Over on the UseIP forum
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    DS-2CD2387-LU Colorvu troubleshooting

    It looks like this could be linked to the most recent firmware update on the 7616NI NVR V.4.60.000 as other users have complained about the same issues
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    DS-2CD2387-LU Colorvu troubleshooting

    Yes the quality is normal. I've just installed these cameras so not 100% sure what normal looks like, I had 8mp IP cameras before and the quality was much better, on my phone and the monitor. I think it's something to do with the bitrate. How do I install iVMS4500?
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    DS-2CD2387-LU Colorvu troubleshooting

    Both on WiFi and data on an Android phone. I've got a monitor attached to the NVR and the footage does look better. What can I do to improve this?
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    DS-2CD2387-LU Colorvu troubleshooting

    I've put all 4 cameras to 8fps on main and substream and tried to increase the bitrate but its doing the same as before, not loading live view on Hikconnect or playing footage back
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    DS-2CD2387-LU Colorvu troubleshooting

    Can I run one camera at 25fps?
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    DS-2CD2387-LU Colorvu troubleshooting

    I have just installed 4x DS-2CD2387-LU(C) cameras on a DS-7616NI-12/16P NVR with 2x 8TB hardrives. I set everything to the highest quality settings, 3840*2160 8MP, max bitrate at 16384 variable, 25fps, H.265, medium quality etc. When trying to live view on Hikconnect the cameras either show...
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