brad_g
Getting the hang of it
Agreed. Easiest is to use the app. FWIW, I use iOS to configure my DB without issue.The doorbell has an integrated AP functionality, that the app uses it initially to connect to configure it. you can use batch config to connect the doorbell to the WLAN. But first let's see if it's the iphone or some settings on the router.
Otherwise he can try to connect to the AP with the PC, access it through batch config, and configure the wifi of the doorbell to connect to home WLAN from there. But that wouldn't explain why the mobile app is not doing the same thing.