well apparently i don't know what i'm doing. i downloaded smartPSS for windows, plugged in the camera, clicked add device, searched. it sees the camera, when i add it, it asks me for a login. when i enter admin/admin it shows the camera added to the list but shows it to be offline, any suggestions? I've searched youtube, dahuawiki, etc and they are all old videos which show an older version of DSS and none of this is helping me. Anyone that wants a better camera system searches the internet, find this forum and ends up buying cameras from Andy but MAN is this frustrating, now i see why people still purchase the 4k lorex systems at costco. can you tell i'm frustrated?