@EMPIRETECANDY , if I buy a new or refurbished product from your website or directly from you and find out that it is defective within 30 days of receiving it. Who pays for return or replace or repair shipping costs?
If I may ask one more question, (I tried to find this by searching but couldn't find it)
What is your policy in regards to buyer's remorse?
Example: I buy a camera, don't like it because it doesn't fit my field of view. I would like to return it.
Who pays for it, what's the policy, return period, refund amount etc
If I may ask one more question, (I tried to find this by searching but couldn't find it)
What is your policy in regards to buyer's remorse?
Example: I buy a camera, don't like it because it doesn't fit my field of view. I would like to return it.
Who pays for it, what's the policy, return period, refund amount etc
If I may ask one more question, (I tried to find this by searching but couldn't find it)
What is your policy in regards to buyer's remorse?
Example: I buy a camera, don't like it because it doesn't fit my field of view. I would like to return it.
Who pays for it, what's the policy, return period, refund amount etc
Ok Good to know.Normally customer pay for the return cost, and shipping back cost will be by us for refurbished things, it has 2 years warranty.
New product all cost by us.
Out of the 6-7 “refurbished” ones I’ve picked up only one looked like it had been out of the box and mounted. The rest appeared brand new. That’s in addition to at least 8 new ones, I don’t want everybody to think I’m total tight ass, I do buy new too
I think most of the "refurbished" cameras are essentially returns to Amazon - either buyers remorse or someone that should stay with the consumer based cameras and scan a QR code because they couldn't figure out how to get the camera to work and returned it.
Many of my cameras have come from the refurbished list - you get a great deal on a camera that in every instance I have, doesn't even look like the person opened the box, or if they did, they didn't even try to hang it up - they either saw the size and said "that is bigger than my Arlos" lol or they plugged it in inside and couldn't get it working so they returned it.
aha, the 5442 have very small return....Most of the cams we sell have low return rate, just some bad people steal the cams and return super Mario.....
I noticed the drive was sold by amazon services llc not amazon.com.... did as quick google search and im still unclear...posts claim its an amazon subsidiary selling for third party sellers...perhaps someone here knows...Andy is good to his customers. If only all his customers were good to Andy:
Amazon returns are maybe a little too streamlined. Some people use it to commit fraud and they must be getting away with it because it happens a lot.
Literally yesterday I received what was supposed to be a Samsung 990 Pro 4TB SSD...
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Look what was actually in the box:
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Glad I’m not the only one. I just posted about the refurbs and didn’t want anybody thinking, damn why don’t you buy a new one from him occasionally. So I added the last sentenceYup. Saving 33% on a camera that sells for $240? I'll take that any day. I stalked the refurb list for quite some time before the 4K/X I wanted appeared. Worth hitting the refresh button a couple times a day.