Mark,
First, I'm happy to hear you finally got your NVR and unfortunately, looks like we'll need to share those frustrations for some time.
But then, I must admit that your second email is already sounds way better:
1. You did NOT brick your NVR (wasn't sure if that was the case from the first message.
2. I must admit that I don't even remember if I ever used the double click to get the full screen. I wish that was the last problem.
I suggest that we'll start sharing here list of bugs/problems and maybe even solutions:
1. I had nightmare with AI features that stopped working for me....
turned out eventually that looney had mentioned somewhere something about reset the cam 3 times... it worked.
before that, the cams were all set for IVS smart plan yet they were able somehow to support both FD and FR by the camera AND SMD plus IVS functions by the camera at the same time....
Now (after reset), it works properly: I'm getting the SMD and IVS from the camera (IVS smart plan) and I choose up to three cams to add FD an FR features.
2. In web browser, I can't see the thumbnails ( I'm not sure if in all cases though, I to think I saw it before but checked now in Edge, IE, FF and Chrome and didn't get none of them showing them.
3. In web browser I can't find a way to add a new face to the face DB
not only that, I couldn't find a way to get AI view => I do not see in events panel in the live view using web browser.
The web view is very important to me because eventually, the NVR would be located in a place where I don't want to have screen and mouse.
4. One thing I was expecting from FR feature was to be able to combine the FR with IVS:
I never expected the FR to be fully reliable. it can never be. I did however expect to use the FR as another filter => if there is tripwire event, AND it's a human, set off the alarm. UNLESS, it's a known person that triggered the event.
I do know that in such scenario, many times known people would not be recognized and therefore I can expect false alarms. But as long as I can filter, at least some of them, the FR function is usable.
Otherwise, I cannot see how FR function is good for something.
5. In addition to #4, I could expect the FR function to wait between several identifications of the same person. if few of them IS me and in one or two the same person (me) was not identified, it's still me..... there is no need for a "smart" system with "artificial intelligent" to trigger the alarm. It becomes useless and it's a shame because it's not a H/W limitation. could and should be fixed with programing.
6. I don't know about you guys, but when I'm trying to slide through events at playback view, in most cases the playback stops and when I press play, it starts from the beginning.
7. When I'm connected directly to the NVR, I can choose timeout between 0-90 minutes when 0 is no timeout. I wish I could control or better skip the timeout in web view. it's really annoying that whenever I have the time to check something, I already need to reconnect.
Mark,
Thanks again. if the problems you've mentioned are currently you're main concern, then I've better try to use the latest FW and skip using the CA Certificate.
If you guys have any bugs to share or any solutions to anything I was saying and/or a good idea to add to my wish list, feel free to do it.