hey guys, first i'm sry for my poor English. To those who cannot see the view at the browser, if your pc or laptop or something is Windows, u can try to use Edge and turn into IE mode(reload this page in ie mode)which at the tool bar on the top-right of Edge browser,then u can see the view. If it doesn't work for you, try to use ie browser, and insall the plugin at the bottom of the page. Hope that can help u guys. My cam is HFW81230E-Z-IRA, with the Chinese version. I have lots of cams wich made by Dahua tech and Hikvision, u can ask me anything.