I don't recognise that camera model, so guessing a bit here.Can anyone tell to me how I can activate smart event menu?
Normally the Smart Events menu would appear automatically, no need to activate it.Also I use basic event settings at this moment because I dont know how to activate this smart menu.
As a long shot - maybe change that and see if smart events appears.I am only changed video quality to the best one.
No, not all Hikvision camera firmware does support Smart Events. It looks like your model does not, which is surprising as it's not in a 'budget' series.Should every hikvision cameras support this smart event mode?
Here is an example of a 'budget series' model that only supports Motion Detection, despite having the same hardware as other models that support Smart Events :Alarm TriggerMotion detection, video tampering, network disconnected, IP address conflict, illegal login, HDD error, HDD full