Reset password hikvision ds-kd8003 - ime1/eu failed

[damianos]

Hello to all member.
Please can anyone help me?
I had changed firmware at Hikvision ds-kd8003 - ime1/eu on v2.0.8 build 200102 and the password automaticaly changed to another and i dont know.
So i tryied to reset password.
With sadp i press forgot password and i send to Hikvision the xml file.Hikvision send me the xml key i put it but sadp said "Failed to reset password.Device denied"

Do we have another solution>?

 

[NoFate]

there are 2 password, dont mix them
you have a registration password, and also a password to configure the device
in ivms, in the list of the devices, that "edit" button is NOT the same password as the registraion

that was my mistake too when i updated the firmware

 

[damianos]

there are 2 password, dont mix them
you have a registration password, and also a password to configure the device
in ivms, in the list of the devices, that "edit" button is NOT the same password as the registraion

that was my mistake too when i updated the firmware

Yes but what do you mean?
2 diferrent password?
The device has only an one password

 

[NoFate]

No, there is a registration password and also a password to edit and configure the unit itself

 

[damianos]

No, there is a registration password and also a password to edit and configure the unit itself

And where is.this password?

 

[damianos]

And where is.this password?

To log in at doorstation device need a username and password.
The username is admin
The password i had make had changed after firmare update.Thats all
What else can do?

 

[NoFate]

Did you right click the device and changed password there also? Is your issue that you cant configure the device anymore?

If yes, try the edit button in the list of devices , try your old password , then close the edit screen, and try to use the configure button again

 

[damianos]

Did you right click the device and changed password there also? Is your issue that you cant configure the device anymore?

If yes, try the edit button in the list of devices , try your old password , then close the edit screen, and try to use the configure button again

Did you right click the device and changed password there also? Is your issue that you cant configure the device anymore?

If yes, try the edit button in the list of devices , try your old password , then close the edit screen, and try to use the configure button again

Nothing imcorect password.And the configuration button says device offline

 

[NoFate]

Yeah, i had the issue too, that it was offline , because I was mixing up passwords :-(
Can't you do a restore anymore?

 

[damianos]

Yeah, i had the issue too, that it was offline , because I was mixing up passwords :-(
Can't you do a restore anymore?

Even the xml of hikvision official reset passwork cant work.Device denied said.

 

[NoFate]

Yeah i had that too, it was because my password was not the correct one to edit stuff

 

[damianos]

Yeah i had that too, it was because my password was not the correct one to edit stuff

And what you did?

 

[NoFate]

It was 2 months ago, i believe I did a restore, then added it back , then changed password on the edit screen, afterwards the device was back online.. and I was able to configure it again

 

[damianos]

It was 2 months ago, i believe I did a restore, then added it back , then changed password on the edit screen, afterwards the device was back online.. and I was able to configure it again

Edit screen where exactly is this point?

 

[NoFate]

Ik ivms4200, where you see the list of devices, on the right the first button with the pencil, there you can define the password... If that password is correct , then it should go online...

Afterwards you can use the configure button to do the setup

 

[damianos]

Ik ivms4200, where you see the list of devices, on the right the first button with the pencil, there you can define the password... If that password is correct , then it should go online...

Afterwards you can use the configure button to do the setup

I see.but the problem is that when i try for edit ,i have to.put.password but the password.i put is wrong

 

[NoFate]

Have you tried the default password?

 

[damianos]

Have you tried the default password?

I tryied everyrthing

 

[NoFate]

Maybe this helps

https://www.google.com/url?sa=t&source=web&rct=j&url=[URL="https://www.hikvision.com/ueditor/net/upload/2017-03-10/51901041-be3c-4112-a147-0d71bd403cde.pdf&ved=2ahUKEwiGjb-B_LzuAhUSCuwKHVucArAQFjAIegQIHxAE&usg=AOvVaw387JkoSmQoAL8YWDLjz8r-[/URL]"]非常抱歉:您要查看的页面可能已经删除,更名或者暂时不可用

 

[damianos]

Maybe this helps

https://www.google.com/url?sa=t&source=web&rct=j&url=[URL="https://www.hikvision.com/ueditor/net/upload/2017-03-10/51901041-be3c-4112-a147-0d71bd403cde.pdf&ved=2ahUKEwiGjb-B_LzuAhUSCuwKHVucArAQFjAIegQIHxAE&usg=AOvVaw387JkoSmQoAL8YWDLjz8r-[/URL]"]非常抱歉:您要查看的页面可能已经删除,更名或者暂时不可用

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