No ring on vto2211g-p

hefi

n3wb
Joined
Mar 9, 2017
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Hi,
I have vto2211g-p and vth5441g connected but i don’t get a ringtone when someone pushes the button. I can see the video of the camera, on the vth and on the nvr5216-16p-4ks2e. I checked all the settings but i do not get a ringtone. Already did factory restore and set up again a few times but i get no ringtone, only the camera. Sound for ringtone is set to max so that is not the problem. What can i do to get the ringtone working?
 
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