Hi
I am newbie in IP Camera and NVR.
I recently installed 4 Hikvision IP Camera VD6554 and VN-2004/P NVR.
The topology is as follows:
2 camera in one building and 2 camera in another building.
Both camera has been attached to an unmanaged Cisco Switches.
The unmanaged switches each attached to a C3560-48PS-S.
The catalyst switches are connected to Mikrotik Router.
All cameras were initially been on 192.168.1.0/24 range of IP address and Vlan1..
After a new costumer added to the network that needed to use this IP range.
I had to move IP Cameras and NVR into another IP range and another Vlan.
since then when I try to use the web interface to view the cameras I will get Live View Failed, Network disconnected or abnormal.
If I check the Camera Management all four cameras are online and working properly.
If I go to camera web interface they are all online and have live view perfectly normal.
I have the same situation if I use the iVMS-4500 I can't see any of the cameras online.
The situation is not permanent that means I can sometimes view the cameras and sometimes can't.
I really can't figure it out what is wrong.
I have checked all devices such as router, switches and all of them are working properly. The switch interface doesn't show any abnormal activity.
During my test I have used Trunk Port, Access Port, I have returned all of the cameras and NVR to the previous IP range, and Vlan1 and even I have used QOS although we have a huge bandwidth and that can't be the case.
I am really tired of testing and getting no where.
I really appreciate it if anyone can help me solve this issue.
Thanks and Regards
Behzad
I am newbie in IP Camera and NVR.
I recently installed 4 Hikvision IP Camera VD6554 and VN-2004/P NVR.
The topology is as follows:
2 camera in one building and 2 camera in another building.
Both camera has been attached to an unmanaged Cisco Switches.
The unmanaged switches each attached to a C3560-48PS-S.
The catalyst switches are connected to Mikrotik Router.
All cameras were initially been on 192.168.1.0/24 range of IP address and Vlan1..
After a new costumer added to the network that needed to use this IP range.
I had to move IP Cameras and NVR into another IP range and another Vlan.
since then when I try to use the web interface to view the cameras I will get Live View Failed, Network disconnected or abnormal.
If I check the Camera Management all four cameras are online and working properly.
If I go to camera web interface they are all online and have live view perfectly normal.
I have the same situation if I use the iVMS-4500 I can't see any of the cameras online.
The situation is not permanent that means I can sometimes view the cameras and sometimes can't.
I really can't figure it out what is wrong.
I have checked all devices such as router, switches and all of them are working properly. The switch interface doesn't show any abnormal activity.
During my test I have used Trunk Port, Access Port, I have returned all of the cameras and NVR to the previous IP range, and Vlan1 and even I have used QOS although we have a huge bandwidth and that can't be the case.
I am really tired of testing and getting no where.
I really appreciate it if anyone can help me solve this issue.
Thanks and Regards
Behzad
