I have been struggling with multiple daily crashes and very jerky playback. It got so bad that I switched to all newer hardware. I'm now on an i7-6x with 48GB ram, 1TB SSD (for OS and app) and 14TB internal SATA drive for clips.
To avoid corrupting a brand new system with gremlins from the old one, I did not import the application settings. Instead, I configured all global settings from scratch. I got burned bad by leaving the default "delete after 7 days" for clips, and then moving the 14TB clip drive to the new PC. It dutifully deleted everything older than 7 days (including months worth of new home construction video of the in-laws place).
That aside, I still had instability and jerky video.
However... after realizing my FUBAR noobie mistake of allowing the time-based deletion of clips, I changed the alerts capacity-based deletion to 0gb - thinking that would disable the deletion. It, of course, deleted all my alerts - nearly 1TB of alert images. I did that three days ago. I haven't had a single crash, or jerky video since.
I've now set it to 20GB and 10 days for alert images. If I haven't needed to review alerts in the prior 10 days, I don't need them to clutter the drive.
My thoughts are that with 60 cameras, each recording countless alert images simultaneously, while also recording God-knows how many D2D streams, I'm guessing the 14TB spinny disk is probably maxing out on bandwidth/controller capability and choking the application. Doesn't necessarily show up as excess GPU/CPU usage, but does cause jerky playback, and loads of crashes.
Anyway, I may be way off base. I'm probably jinxing myself by posting this. But it makes sense. I've let Ken know as he was actively trying to help me get to the bottom of both issues.
To avoid corrupting a brand new system with gremlins from the old one, I did not import the application settings. Instead, I configured all global settings from scratch. I got burned bad by leaving the default "delete after 7 days" for clips, and then moving the 14TB clip drive to the new PC. It dutifully deleted everything older than 7 days (including months worth of new home construction video of the in-laws place).
That aside, I still had instability and jerky video.
However... after realizing my FUBAR noobie mistake of allowing the time-based deletion of clips, I changed the alerts capacity-based deletion to 0gb - thinking that would disable the deletion. It, of course, deleted all my alerts - nearly 1TB of alert images. I did that three days ago. I haven't had a single crash, or jerky video since.
I've now set it to 20GB and 10 days for alert images. If I haven't needed to review alerts in the prior 10 days, I don't need them to clutter the drive.
My thoughts are that with 60 cameras, each recording countless alert images simultaneously, while also recording God-knows how many D2D streams, I'm guessing the 14TB spinny disk is probably maxing out on bandwidth/controller capability and choking the application. Doesn't necessarily show up as excess GPU/CPU usage, but does cause jerky playback, and loads of crashes.
Anyway, I may be way off base. I'm probably jinxing myself by posting this. But it makes sense. I've let Ken know as he was actively trying to help me get to the bottom of both issues.