Honeywell Low System Battery

c hris527

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Hi Gang,
I Know NOTHING about these systems, Its my sisters system, she keeps getting a low bat error, she called Brinks(They are a Joke) and that's another story but They told her to replace the backup battery in her system box in her basement. She asked me to Install it, She ordered it through Battery Direct and it looks like the same battery verbatim. I swapped it out, It still has the error, I told her to wait a bit, it might has to charge. I assume that there is a charging circuit on this system. I did not bring my meter with me but we waited about a hour and still error. Brinks took Time Warner(Spectrum)
and I did call them when I got switched myself and they told me that they would still maintain the system, That's a bunch of bull because they told her different. I assume the system battery is the one I replaced? How long should it take to charge? Thanks in Advance for advise.

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