Hit and Miss connecting to server with BI or UI3 App

Joined
Apr 24, 2022
Messages
12
Reaction score
7
Location
Maryland
Greetings everyone, it seems my Android BI App or UI3 is hit and miss, mostly miss, not being able to connect to the server. Works fine on the LAN and I found if I run through to the end "Finish" with Remote access Wizard setup getting all Green checks. After, I'm able to connect with either App using cell data WAM connection.
Any help or suggestions would be greatly appreciated!
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
35,091
Reaction score
17,063
Greetings everyone, it seems my Android BI App or UI3 is hit and miss, mostly miss, not being able to connect to the server. Works fine on the LAN and I found if I run through to the end "Finish" with Remote access Wizard setup getting all Green checks. After, I'm able to connect with either App using cell data WAM connection.
Any help or suggestions would be greatly appreciated!
It sounds like the local IP address of your blue iris server might be changing. You need you either need to set a static IP address or reserve the IP address in your DHCP server. The easiest would be to reserve the dhcp address.
 
Joined
Apr 24, 2022
Messages
12
Reaction score
7
Location
Maryland
Thanks for the help and quick response! being very new at this, is there a way you can tell if this is the case? it seems the IP is the same but not 100% sure or a way when its not working. I did check my ASUS router and found DHCP Server to manually add with a drop down and select the BI server computer, does that sound correct? sorry for the lack on knowledge in this area.
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
35,091
Reaction score
17,063
Thanks for the help and quick response! being very new at this, is there a way you can tell if this is the case? it seems the IP is the same but not 100% sure or a way when its not working. I did check my ASUS router and found DHCP Server to manually add with a drop down and select the BI server computer, does that sound correct? sorry for the lack on knowledge in this area.
Yes in the asus config page you need to add it then hit apply as well
 
Top