Hikvision Camera arbitrarily changed its presets

fishinforfacts

Young grasshopper
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Yesterday, my Hikvision DS-2DE1A404IW-DE3 just decided to change its presets in the middle of the day. and I can't figure out what to do to fix it. First let me say that I have been running this system with Blue Iris since 2019 I believe and don't change any settings unless something goes hay wire. So it's been a long time since I have even accessed the camera through a web page, Today, I tried and couldn't get Live View to show me the camera output so I couldn't try to reset the presets to approximately what they were. It may not be presets, but may be something in the PTZ mechanism that broke and unfortunately I am in Virginia and the camera is in Florida so I can't lay my grubby paws on it. I am attaching before and after jpg fliles to show how it changed. I am looking for two things, the first is how I get Live View to show the camera output and secondly any thoughts you may have on what happened to the camera. Thanks.
 

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trempa92

Pulling my weight
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Could be that rubber band broke, and camera POV just dropped due to gravity :)

No joke, seen that happen 2 times
 
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