help accessing camera

trapper

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hello I installed my new hfw 5241 from Andy . I am trying to change the shutter settings and hit a road block. I am able to log into nvr via easy viewer web service and see the camera. I select the blue internet explorer button for the LPR camera (PIC info 1)and a new window pops up (pic info) I select connect and nothing happens. when I am in web service I can assess the nvr, select lpr camera, conditions but only the basic changes can be made(screen shot 5) . my nvr is 16 port dahua running on smart PSS. any help would be greatly appreciated
 

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garycrist

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Log directly into the camera with Internet Explorer or go get Dahua Config tool.
It has to be set at the cam.
 
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