v5.3.7.13 x64 (1/8/2021) on Windows Server 2019, 10th gen i5.
When trying to figure out why I'm not seeing anything in my "NewMotion" listing in BI GUI, despite there being files present in that folder on the disk, I decided to do a repair/rebuild of the database. I've tried twice now. When I initiate it, the GUI crashes almost immediately (Windows Event Viewer shows 0xc0000409 (stack overflow)). When I re-launch the GUI, it says "Scanning RecentRaw 100" (where RecentRaw is the name of my AUX1 folder) and doesn't allow any interactivity in that left-hand listing. Attempting to close GUI causes the GUI to freeze and I must kill the process. It's not until I restart the service that I can do anything on the left-hand side again (in fact, the service won't restart, it releases a lot of memory but I must kill the process). I've tried this twice now. Each time, waiting well over an hour just to make sure the rebuild has had enough time to do its thing.
I can't imagine my renaming/repurposing of original folders has any effect, but let me just lay out my folder structure just in case:
Once I restart everything, my database is as it was previously... everything is up to date as far as I can tell, but still nothing listed for my NewMotion folder that has stuff in it on disk.
Any suggestions on how to rebuild my database and get my NewMotion items to appear?
When trying to figure out why I'm not seeing anything in my "NewMotion" listing in BI GUI, despite there being files present in that folder on the disk, I decided to do a repair/rebuild of the database. I've tried twice now. When I initiate it, the GUI crashes almost immediately (Windows Event Viewer shows 0xc0000409 (stack overflow)). When I re-launch the GUI, it says "Scanning RecentRaw 100" (where RecentRaw is the name of my AUX1 folder) and doesn't allow any interactivity in that left-hand listing. Attempting to close GUI causes the GUI to freeze and I must kill the process. It's not until I restart the service that I can do anything on the left-hand side again (in fact, the service won't restart, it releases a lot of memory but I must kill the process). I've tried this twice now. Each time, waiting well over an hour just to make sure the rebuild has had enough time to do its thing.
I can't imagine my renaming/repurposing of original folders has any effect, but let me just lay out my folder structure just in case:
- NewRaw (originally "New") - 190GB, overflows to RecentRaw (currently 189GB)
- NewMotion (originally "Stored") - 190GB, overflows to RecentMotion (currently 250MB)
- Alerts (unaltered)
- RecentRaw (originally "AUX1") - 150GB, overflows to ArchiveRaw (currently 149GB)
- RecentMotion (originally "AUX2") - 150GB, overflows to ArchiveMotion (currently empty)
- ArchiveRaw (originally "AUX3") - 5TB, delete afterwards (currently 4.5TB)
- ArchiveMotion (originally "AUX4") - 5TB, delete afterwards (currently empty)
Once I restart everything, my database is as it was previously... everything is up to date as far as I can tell, but still nothing listed for my NewMotion folder that has stuff in it on disk.
Any suggestions on how to rebuild my database and get my NewMotion items to appear?