Blue Iris WAN not working

bslow47

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Hello All,

My WAN/Remote access is not working correctly with Blue Iris. Using the remote access wizard it will not verify the server. It times out.
I know it should read Blue Iris there and, of course, it does not. The trouble shoot guide states that router is forwarding port to a camera, router or another device.
OK, I get that.

How do I verify this and fix it?

Thanks in advance

Brian
 

bslow47

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So if on your LAN and you open a browser to http://Your-BI-server-IP:BI-port you can log in and view your cams?
Hello TonyR,

Thank you for your Reply. If you mean logging on to a browser and entering IP address of a camera to view then yes, I can view the camera.
I can also view cameras on the BI app in the network. But once I leave the office/network I can not log in and view.

I am 99.9% sure I messed something up with port forwarding. As I said earlier I use Ubiquity hardware. Well, for some reason I had the Ubiquity managing software on one computer
and the cameras and BI on another that I only use for the cameras. I got a Beacon/wifi extender and discovered that my ubiquity software would not load. I also discovered I could not
log into the router because either my log in ID or password was incorrect. I decided now to just do a factory reset and start over. I did the process of resetting everything and got all camera
hardware and software related stuff on one computer. I got everything working now including the new Beacon. Or so I thought. Now we discover we can not view cameras, on the app remotley.

I go to the Ubiquity managing software (which shows all ubiquity hardware and clients) and view. All IP addresses and everything looks good and matches up to what the app has too.
I did notice that the license key was different on the app and BI settings since I upgraded BI to 5. I was thinking/hoping that was it but got denied.

I want to see if I can log straight into the router and figure out the port forwarding stuff but, again, it says my log in/password are incorrect....
This should not have happened because I know what I put in the last time (a week ago)I reset everything.

as you can tell with my wording and situations I am by no means an IT guy. More than likely this will be a "duh" moment.

Again, Thank you for your time and any input is appreciated.
 

SpacemanSpiff

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Port forwarding is not recommended.


 
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