BI Version 4.0 Issues

[dalepa]

Thought I would start a thread.

With all the initial bugs ive seen over the past 2 hours playing with V4, I would consider V4 a Beta at best.

1. Upgrade process is confusing. Really needs a Upgrade/Buy now button for V3 users


64Bit Version Windows 8
1. Double click on a clip and it plays what appears to be the beginning on a larger sequence. If you select the clip and right clip "View" the clip is played as expected for a double click.
2. Only 1x viewing. Required to click on the play button multiple times for 2-256x viewing. Very confusing. I like the V3 slider much better.
3. Timeline view: Doesn't work very well yet., or almost not at all. I select a time, and just the clips move, sometimes. I double click a time on the timeline, and I get a black screen.
4. Multiple cam plays, sorta works, but not really. Most of the time, I just get a black screen. Some cams popup sometimes, and other just stay there playing nothing. Bummed, since this would be cool if it was working.
5. Can't find a way to turn off the timeline

 

[fenderman]

Great points.
As far as #2, the release notes give an explanation (not that i fully understand it) but the good news is that you can now go up to 256x which is way faster than the old 16.
# 3 and 4 worked for me on a test system when i tested two cams i have laying around..
Tested on win 7 64....

this is why its important to wait for a few update cycles before upgrading primary machines..

 

[tjl]

I installed and after first run, next time i opened it a password window popped up, i put in the remote view password that let me in, but i cant get to the options tab or adjust cameras? i didn't remove ver 3 prior. did anyone install without removing ver3 and have no issues with a password prompt or no access to the options tab?
seems to be working fin otherwise. guess i will uninstall everything and just load the ver4

 

[fenderman]

@tjl right click on the program icon and select run as administrator.

 

[Chust]

Smart starting this thread! Might help bi support.
BI4(64bit)-Bug?(mouse zoom)
Is it just me?
BI3 32bit works flawlessly with mouse zoom.
*drag 4 cams to desktop *put all of them in one frame
*maximize frame
*double click one of the cams to full-sceen (only does it in full-screen)
*mouse wheel zoom in/out (very, very slow, not very responsive like bi3!)
16gb ram/8 core processor, 64-bit BI

After further testing it doesn't matter if it's 1 cam or 4. It doesn't matter if it's in bi or cam is opened to desktop. Full-screen mouse zoom is very slow and glitchy.

 

[dalepa]

Smart starting this thread! Might help bi support.
BI4(64bit)-Bug?(mouse zoom)
Is it just me?
BI3 32bit works flawlessly with mouse zoom.
*drag 4 cams to desktop *put all of them in one frame
*maximize frame
*double click one of the cams to full-sceen (only does it in full-screen)
*mouse wheel zoom in/out (very, very slow, not very responsive like bi3!)
16gb ram/8 core processor, 64-bit BI

After further testing it doesn't matter if it's 1 cam or 4. It doesn't matter if it's in bi or cam is opened to desktop. Full-screen mouse zoom is very slow and glitchy.

Im not seeing the mouse zoom problem, mouse zooming a cam while on the desktop or in the app works fine for me... BI 64bit, windows 8.1

 

[tjl]

Ok..thanks..I thought I tried that and got error..but tried it again and worked.thasks
Merry Christmas......

 

[KnuckleHead]

Anyone else seen this when trying to open the app?

 

[fenderman]

This seems to be a bug for some users...in the interim just launch blueiris.exe by right clicking run as administrator.

 

[Chust]

Im not seeing the mouse zoom problem, mouse zooming a cam while on the desktop or in the app works fine for me... BI 64bit, windows 8.1

hmmmmm, Windows 7 64-bit here. I don't know. It's still usable. I'll just have to wait for a update or two. If it consists then, then I will try it on my w8 machine.

 

[bp2008]

I noticed BI 4 uses BI 3's www directory, if you had BI 3 before. I had to go in and change the path in the settings.

 

[sprucecams]

Windows 7 64b machine - I clicked the update button and I end up in an endless loop asking if I want to download the files now, but no upgrade, install, etc., occurs. Are there instructions somewhere for completing the upgrade? My email said a full install is needed but the v4 upgrade file is only ~14MB like any other upgrade. Very confusing, . . . .

 

[fenderman]

Windows 7 64b machine - I clicked the update button and I end up in an endless loop asking if I want to download the files now, but no upgrade, install, etc., occurs. Are there instructions somewhere for completing the upgrade? My email said a full install is needed but the v4 upgrade file is only ~14MB like any other upgrade. Very confusing, . . . .

Download the software from the website http://blueirissoftware.com/download/

 

[sprucecams]

I went to that page and downloaded the `60MB "new-install" file. When I tried running it I received this message: "Application path not found -- please run the software before attempting to update it." Should v3 be running when I execute the `60MB "new-install" file? Thanks.

 

[gbouten]

Im getting the same issue. I turned off the auto update and checked for update. It did a download, But for the life of me I cant find where the file downloaded to. Go back into the software and do it again and again. So I haven't found the install file.
HELP

 

[KnuckleHead]

This seems to be a bug for some users...in the interim just launch blueiris.exe by right clicking run as administrator.

Thanks, but I uninstalled 4 and found that 3 was still installed and still worked. I will stick with 3 until these issues are worked out.

 

[miles267]

Am currently on 3.66. What is the process to "upgrade" to 4 and preserve your settings saved in the *.reg file? I know that exporting from 3.66 then importing into 4.0 through the app config menu doesn't work.

 

[hdtvjeff]

Does Buying an Upgrade to 4.0 still give you license rights with your 3.66 install?
In other words would I now have 2 licenses not 1?

Isn't this a new purchase and not an upgrade?

 

[KnuckleHead]

Am currently on 3.66. What is the process to "upgrade" to 4 and preserve your settings saved in the *.reg file? I know that exporting from 3.66 then importing into 4.0 through the app config menu doesn't work.

I tried the auto upgrade thing from 3.66 but it didn't seem to work. I then just downloaded the whole package from the url listed a few replies above and did the install that way. It started up the first time but once I changed it to run as a service I couldn't get the GUI to start so I rolled back to 3 and I am waiting for some fixes to come out

 

[blake]

How do you get the multi cam playback to work? I'm running the test version before buying full version to see if I like it.