BI crashing when webserver is viewed

sgt-flippy

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Today I noticed on my Sharptools tablet, the cameras were down. Usually this is fixed by a refresh, but nothing.
When I looked at my blue iris server, I noticed nothing special, untill I tried to look at my phone dashboard while at the PC.
The moment I tried viewing the cameras and the page opened, I would get 1 still frame from 1 of 3 cameras and the blue iris app on my pc would stop and close. Sometimes reboot by itself. Sometimes not.

Anyone an idea what could cause this? I removed the camera tiles from Sharptools and blue iris stopped crashing.
 

Mike A.

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Anyone an idea what could cause this? I removed the camera tiles from Sharptools and blue iris stopped crashing.
Sounds like the problem is with Sharptools, not BI.

Do you see any problems viewing the web server with a browser or the BI app?
 

jrbeddow

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Not sure if this applies, it could be related to the fix that was just implemented yesterday (last two sentences in this post):
 

sgt-flippy

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I discovered 1 single camera was causing the issue. I removed it and added it back and it seems to have fixed the issue ‍

To add info anyway: it was my Hikvision camera, When viewing from BI there was no issue from whatever medium I viewed, but direct view from local or external address made it crash.
 
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I tried deleting and re-adding one of my cameras however any time I attempted to access the mjpg feed in a web browser the service would restart. h264 web feeds in vlc were fine, jpg image pulls in a web browser were fine as well. Upgrading 6.5.4.2 to 5.6.5.0 did not resolve the issue. downgrading to 5.6.3.7 did bring me back to a working mjpg web interface.
 
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