Audio not being pass thru Foscam cameras

[Michael James]

Have the latest version of Blue Iris and using Foscam PTZ cameras. When I use the Blueiris Android software and speak thru my Android phone, I can’t hear the audio coming thru any of the cameras. If someone is talking in front of one of the cameras, I can hear them thru my phone. When I go thru Internet Explorer on my local laptop, and I use Foscam's interface, I can talk thru the camera just fine (I can hear my voice coming thru the camera), its just not working thru BlueIris. This is true for all cameras I have.

Here is some troubleshooting although I dont think this was going the right direction:
Questions: On Options/Audio, have you configured the microphone, and made sure that the audio output is left as "unspecified"
When talking on the camera, when you hold down the Mic icon, do you see a blue "LED" icon on the camera window?

Answers:
yes, its clicked On for "Enable Audio Capture" and I have it for Microphone Realtek High Definition and audio output is "Unspecified". On the android, I just click on the mic and it turns green (not blue). And then I talk into the phone and I get nothing out of the camera. Doesn’t matter if it is thru the LAN/Wan connection or the 4G cell. In BlueIris, camera is configured as Foscam and looks correct on the Video/Network IP page.

Any suggestions here?

 

[Michael James]

Does anyone have any suggestions on this?

 

[fenderman]

Have the latest version of Blue Iris and using Foscam PTZ cameras. When I use the Blueiris Android software and speak thru my Android phone, I can’t hear the audio coming thru any of the cameras. If someone is talking in front of one of the cameras, I can hear them thru my phone. When I go thru Internet Explorer on my local laptop, and I use Foscam's interface, I can talk thru the camera just fine (I can hear my voice coming thru the camera), its just not working thru BlueIris. This is true for all cameras I have.

Here is some troubleshooting although I dont think this was going the right direction:
Questions: On Options/Audio, have you configured the microphone, and made sure that the audio output is left as "unspecified"
When talking on the camera, when you hold down the Mic icon, do you see a blue "LED" icon on the camera window?

Answers:
yes, its clicked On for "Enable Audio Capture" and I have it for Microphone Realtek High Definition and audio output is "Unspecified". On the android, I just click on the mic and it turns green (not blue). And then I talk into the phone and I get nothing out of the camera. Doesn’t matter if it is thru the LAN/Wan connection or the 4G cell. In BlueIris, camera is configured as Foscam and looks correct on the Video/Network IP page.

Any suggestions here?

what are the audio settings in the cameras properties audio tab

 

[Michael James]

See attached

 

[Michael James]

More screen shotsView attachment 13329

 

[fenderman]

More screen shotsView attachment 13329 View attachment 13330 View attachment 13331

I deleted your attachment with the ip address...is the foscam camera at a remote location away from the blue iris server? if not why are you not using a local ip address...

 

[Michael James]

I guess my thought is that the local IP addresses could changed if I had a power outage. I have all my cameras setup that way. But I just looked in my router and I actually have these all setup as Static IP... So go ahead and change them? Thoughts?

 

[fenderman]

I guess my thought is that the local IP addresses could changed if I had a power outage. I have all my cameras setup that way. But I just looked in my router and I actually have these all setup as Static IP... So go ahead and change them? Thoughts?

No, you need to setup dhcp reservation or static ip in the router..it will never change...use the local ip...if you are port forwarding the cameras, disable it..its a huge security hole...

 

[Michael James]

So I changed all of these to their local IPs and everything is working well. But when I turn off port forwarding, I cant access the cameras from my cell phone on a 4G connection. What actually does need port forwarded? Does the server itself?

 

[Michael James]

Still cant get audio thru PTZ cameras

 

[fenderman]

So I changed all of these to their local IPs and everything is working well. But when I turn off port forwarding, I cant access the cameras from my cell phone on a 4G connection. What actually does need port forwarded? Does the server itself?

You should be using the blue iris webserver..you will only need to forward a single port. Or to be more secure you can setup a vpn..but forwarding any camera, particularly foscam is a big no no...
try disabling "enable audio capture"

 

[Michael James]

But if I disable audio capture does that mean it wont record audio from the cameras?

 

[fenderman]

But if I disable audio capture does that mean it wont record audio from the cameras?

it will still work..that is for using the pc mic to send audio

 

[Michael James]

Still no joy. I tried both the WIFI connection and the 4G on my Android Note 4 Samsung phone. No voice coming thru camera

 

[fenderman]

it will still work..that is for using the pc mic to send audio

check the camera settings to see if there are different audio codec options

 

[fenderman]

try checking/unchecking use rtsp backchannel for audio...also try using find inspect and have blue iris pull the onvif profile

 

[Michael James]

Different audio codec options? Are you talking inside the Blue Iris software or thru the native Foscam interface?
I already did the find inspect/find: no luck
RTSP backchannel is greyed out? (see attached)

 

[fenderman]

Different audio codec options? Are you talking inside the Blue Iris software or thru the native Foscam interface?
I already did the find inspect/find: no luck
RTSP backchannel is greyed out? (see attached)View attachment 13332

What exact version of blue iris are you running?

 

[Michael James]

4.4.9.4 x64

 

[fenderman]

the foscam might offer different codec..make sure it matches the audio codec in blue iris.