android app cant connect

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Apr 4, 2021
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ive beat my head off the wall for over 6 hours today, one min i get "unable to reach server" and the next min i get "maximum login attempts exceeded" I get all the green check marks on the BI remote setup and I get the QR code but for the life of me i cant get them to talk. Ive opened port 81 on the ubiquiti dream machine pro and still no luck. what am i missing? any advice?

network setup is dream machine pro at the isp and then my own dream machine in my house. i tried the vpn on my end and it wont connect, my wan address is 192.168.176.254. how does one go about a vpn through 2 units?
 
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