all of a sudden BI is using too much cpu and it says too much power

[Coldair]

I can't even get the desktop app to open all the way never mind open it and contact support. i locks up the router, the other pc that uses UI3, and even the POE switch. this started a week ago and is getting worse. I should have enough power with a 1350 watt corsair power supply. what gives

 

[SouthernYankee]

If you are using a UPS for any of these systems disconnect it.
Reboot everything.

 

[Coldair]

I live in the gunshine state we put battery backups on everything or spend all day defragging hard drives

 

[wittaj]

First, get the cameras off the router.

At a minimum, connect all cameras and the BI computer to the same switch (or daisy chain) and then one cable from there to the router.

Turn off Hardware Acceleration.

Rollback a few versions to a stable BI version. I run 5.4.6.3

 

[Coldair]

poe switches all feed back to main POE switch, than to main switch, to router, to modem. been running like that for years

 

[wittaj]

Have you recently updated BI or maybe a Windows update?

It just seems like something else is going on if your router is locking up too.

 

[Coldair]

Have you recently updated BI or maybe a Windows update?

It just seems like something else is going on if your router is locking up too.

it started a week and half ago a day after doing a bi update

 

[wittaj]

Then I would suggest rollback to an older version and see if it stabilizes the system. You have quite a few cameras and it seems HA goes wonky for some folks in these later updates.

 

[sebastiantombs]

I'd try shutting off HA, if you're using it. With sub streams it isn't as critical, by far, in terms of CPU utilization.

 

[Coldair]

I tried finding the HA to disable it but I can't find it, I guess I better roll back BI to an earlier version as it crashes even if I try to check out a clip on the other desktop using Ui3

 

[wittaj]

HA is in two places - a global setting under BI settings under camera and then you can set it individually with each camera setting. Just set them all to none.

 

[Coldair]

HA is in two places - a global setting under BI settings under camera and then you can set it individually with each camera setting. Just set them all to none.

should I select none or nvidia? since I am using gpu for deep stack?

 

[wittaj]

Select none - it is separate from DeepStack.

DeepStack will still run the GPU version.

 

[Coldair]

tried that and it locked up on the first camera I changed and that camera went blank so I rolled back to the last stable version. it is hitting hard on the memory and that power says it is hitting extremely hard on it I wonder what gives

 

[sebastiantombs]

Looking at the monitor shot you posted, my guess is that something other than BI is giving you your problem. Memory usage is too high and network utilization is 0%. By my count you have 18 cameras an I'd expect to see network utilization around 100Mb/ps or more, say 10% for a gig capable NIC. The same is true for disk utilization unless you're not recording 24/7. Power usage being "very high" seems a little relative, to me, since the CPU is sitting under 5% utilization.

 

[Coldair]

after reverting to an older version I tried disabling a few cameras to see if that made a difference in power used, which when it turns bright red seems to be a key to locking up BI,
that made no difference so I disconnected from the network, stopped BI server did a cold shutdown including killing the ups and left it off for 5 minutes and then completely shutdown everything else, after that I booted into the BI PC and still had that power use. I found 7 cameras that said they were recording even with out the network on line.
so I went to stop them from recording and I was able to stop 5 of them but 2 cameras would not let me stop the recording, nor could I delete them. I then tried deleting them from their file location after stopping them in taskmaster, still no go . I feel like I am in that movie groundhog day

 

[The Automation Guy]

That first picture seems to indicate a much larger issue than just BI. Perhaps a graphics issue. Are you running onboard graphics, or do you have a dedicated graphics card?

 

[Coldair]

That first picture seems to indicate a much larger issue than just BI. Perhaps a graphics issue. Are you running onboard graphics, or do you have a dedicated graphics card?

I am using the EVGA 1080ti graphic card in my signature EVGA GeForce GTX 1080 Ti K|NGP|N

here is a little of what I have done to try and diagnose the issue. I rolled back to the last safe update. that made it work but I now do not get any alerts after dark. so I stopped the server and the deep stack service, reboot and no change. than while looking at the clips I noticed I would have 1 to 4 video's recording on some cameras, so I tried to delete them all, that did not work, than I tired stopping the recording and that did not work so disconnected the network, stopped bi after stopping deepstack and starting as a service cold rebooted and they were still recording and I am unable to stop them.

now about my system bi is on a 10G Purple drive (x) backing up old videos to a 4tb purple (S) with a C drive 2 tb SSD and and 1TB SSD. back in june an update installed BI folders in the C. M and S drive with very little in them, but the system was running ok till the above started happening.

so is those 5 cameras that I can't stop the recording causing the issues or is it something else

 

[wittaj]

Yeah, I have a few cameras that do that as well on the latest stable update, as well as the most recent ones. I am on 5.4.6.3 as that is the last one that didn't cause me issues.

 

[Coldair]

Yeah, I have a few cameras that do that as well on the latest stable update, as well as the most recent ones. I am on 5.4.6.3 as that is the last one that didn't cause me issues.

you have recordings you can't stop. move or delete too?