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it seems all my dome cameras suffer from the Florida sun breaking them down and causing them to get haze over winding up looking like this at night this is on the wall covering the stairs to the front of the house and I would like to catch people coming up or down plus I can't move it to a...

I gave a friend my old 4mp 28 zoom auto tracking speed dome a couple of years ago and now he needs to replace it. thanks mike

it started a day or two ago. we have the latest updates and nothing else has changed

it's been a while since i have seen any updates I wanted to see if it could set up alerts like gate, front door, back door, shop, etc

somehow after a recent update I have lost the alerts on several cameras (mostly just the critical cameras) it is only in cameras that I deleted old videos from. I ran delete and regenerate data base. that did not help. I updated my license when the program renewed this past week and I really...

uswitch I would love to have an alert from the driveway cam hat pushes to my phone with a picture of who or what is at the gate and then the ability to open the gate via a button on bi

it's a model DS-2DF8C842IXS-AELW and during the day it is zoomed out to the end of the street (position 1) and I need it to switch back to position 5 at duck other wise it is useless till I move it. when I forget to move it when I move it

do it have the same weatherproof lenses cover?

been chasing stuttering video issues and someone suggested I increase the baud rate for the cameras

shut down, reboot, update still hung. stopped web server rebooted installed update and had to have the cameras rescan settings. what is going on?

it seems like my cameras that I have set for 24/7 has huge gaps in the playback. what gives?

my main machine is taken down by malware (SpyBoy!MSR) and I need to get access to my BI on my newer machine. I was using port forwarding that allowed the phone app and UI3 to work but I can't remeber for the life of me how it is done. thanks for the help

sometimes you run into the big guys and yelling does not faze them

what is going on? and now the cameras are not recording after 6.54 pm till after 8 am

I went to view the other cameras on my new machine and there no new videos on any of the cameras on this machine so I checked for updates and it said my license was now a basic license so I hopped over to the older machine to see if I messed up my license when I find it running slow normally it...

I lost the POE injector on my 1.5 year old speed dome and after replacing it the dome moves but can't be seen on the network, some I am thinking it will need a major repair is there an authorized dealer for this? thanks coldair

and allowing me to trigger a dry contact to open a gate?

Old C: is still readable as a D: drive, all the videos are on my 8tb X drive so that is easy to reuse it in a reinstallation I am thinking that I may have to download BI and install it on the new C:\ and pull the data files from the old C:\ point the storage back to my X drive and I may have...

after reading through their contract it really is not like an extended warranty but rather just a money maker for Amazon. what say you?

the mounting box that came with it has a .75 inch connector at the bottom and an internal bump out to bring the wires in and to pass them into the box, now if I mount it correctly pipe in bottom than the camera can only mount with the single screw up top, but when I do that the slot in the...

I have looked all over for that box for my IPC-HFW7442H-Z4 that I have not put up yet thanks mike

calling home. I noticed I could not check a my cameras so I came down reboot the one machine and went back to bed, opened my phone this am and no connection to BI. I come back to that machine and there are no recordings from 8.34 pm till I went and re enabled the webserver this morning at 07.14...

my BI sits on a 8tb drive that is slowing down and I need to replace it. the whole BI is on my X drive , what do I need to do copy to USB? export to USB? do I have to do each camera one at a time? I wish I knew about allocating file sizes to 1 meg before the issue

I tried exporting from one and importing into the new machine but a lot of settings did not import. is there a secret way like saving and importing into a midas m32 sound board?

it's a DS-2DF8C842IXS-AELW that I got through B&H with a firmware of V5.5.801 build 210628 sometimes the pzt lags or drops altogether but about a month ago it lost the substreams and deleting the camera from bi and changing the ip than readding it still did not work. does the latest update...

I have a 2tb SSD main drive and a 8 tb purple what is the best way to set it up and do I need to change the format of the purple drive for faster greater storage? is it still limited to 2 tb of storage or can I use the whole drive as one big BI storage drive without issues. the new machine is...

I haven't been able to update since 11/16 so friday I sent support an email about it and yesterday I got this I asked my wife how come we no longer have a toaster and see how it messed up my security cameras? how am I going to watch the dogs play with the panther and bears now? she failed to...

and it causes images like this