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Two issues, I can't seem to get BI to find existing .bvr files in set folders when the db repairs. I am running 5.7 now but have had this issue for some time now, before 5.6 even. The files are sitting in the folders, and I would expect when I do a db repair the software would find them and...

I just ran in to an issue that now I am not sure is a problem or the software just isn't designed as I expected it to be. I have multiple storage drives and I had planned on storing video from select cameras to select drives. Camera 1-3 drive 1, camera 4-6 drive 2, Alerts drive 3. I set up the...

I have one camera with audio that I can't seem to figure out what is causing the audio to be unclear and scratchy like wind blowing and cutting in and out. If I log into the camera directly and view it the audio is perfect. The audio is only bad in BI software, watching live on web and the...

BI did an update the other night, seems very frequently lately, and I noticed the web interface has changed a bit. Today I try to zoom in with the mouse wheel on an Alert Clip and it only zooms to the top left corner. Is this a bug or something I can fix in a setting? UI3 version 120, Blue...

I just got this error, everything was working smooth with no changes. This morning I saw that the cameras were not recording, found that the drive was showing full, I thought. I have tried what i know, but that is apparent now limited. Repaired DB, nothing. Deleted DB and rebuilt, nothing...