Search results

  1. M

    See group on mobile

    I have made a new group, but it does not show on mobile. I cant remember how to choose it to show up, I think I did something on BI but cant remember. I'm using version 5.7.7.18
  2. M

    Open camera webpage for settings

    I am having trouble opening the camera webpage to see the settings page. When I try, I receive a message to download a plugin called "HsWebPlugin", I have done this but still can't open it. Is there any software which I could use to see the camera webpage ?
  3. M

    Test trigger on main screen not working

    I was under the impression that the trigger icon on the main deasktop would set the trigger off to see if it performs as needed, but when I click it, it just records. I can get the trigger to work on the "on-alert", and "on-rest" seperatly, but would like to see it run all the way from start to...
  4. M

    Storage limit

    Hi all, Couple of questions, A) I know that you can set a limit to the amount of storage to use on a disk that the cameras use, but is there a way to have certain cameras only store for like 2 weeks, while the others store until the disk is full. B) I have the cameras store as normal on the...
  5. M

    db corruption detected again

    Hi all, Over the last couple of months I have noticed I am getting this message a lot "db corruption detected; run repair/regenerate". Is this a common thing now, or is it just my system. Once run all is fine for 4-5 days, then it's back. Could it have something to do with all the updates we...
  6. M

    Camera webpage not showing

    I used to use chrome to access my camera webpages to adjust settings. I needed to install "HsWebPlugin". Chrome has now stopped supporting "NPAPI" so I can no longer access the camera pages. Does anyone know how to overcome this please, either a plugin or software.
  7. M

    PTZ has stopped returning to home position.

    I have a fixed camera that triggers the ptz to the left with on-alert object detection moving from zone A to B. It has been working fine for over 12 months, but now for some reason when it moves to the left, waits 20 seconds, and on reset should go to my home position (pre-set 1), but does not.
  8. M

    Alerts stopped showing in list

    If I look in the NEW or ALL lists clips are there right up to now, but in the ALERTS list there is nothing since the 7th Oct. I don't remember altering anything. Any ideas ?
  9. M

    Finding trigger cause

    I have a camera that keeps triggering to motion, I have highlight enabled and have looked at the videos but unable to find the cause. Is there a way to change the motion squares to yellow, or some other colour so as they stand out more ? I have noticed that on live full screen the motion...
  10. M

    Control PTZ with static camera

    I have 1 static camera covering an area, to control 1 ptz camera fitted. On the static camera I want 4 zones to control the ptz to certain areas on motion, Is it best to clone the static camera 4 times with 1 zone on each clone camera, or just put the 4 zones on 1 camera. TIA
  11. M

    Layout question

    I have 5 cameras on the screen, 3 small on top row, 2 large on bottom row. How do I change the 2 larger to the top and 3 smaller to the bottom.
  12. M

    Subscription payment query

    Hi all, What's the best way to sort my subscription payment out with BI ? Software is saying "Expired" on 25th May, PayPal says I have paid BI thru "Mycommerce.inc" a payment on 24th May, £32.23 and shows Blueiris Extended Sup PayPal says I have paid BI thru "Digital River" a payment on 27th...
  13. M

    Cloned camera for each zone ?

    Hi all, I have a fixed camera that covers an area where I want it to control a PTZ to move to any of the 3 zones it covers using A>B (zone 1), A>C (zone 2) and A>D (zone 3). My question is, would I be better cloning the fixed camera with 1 zone setup on each, or doing all zones on just the main...
  14. M

    Delete camera and files best way

    I need to delete a camera and associated files and clips to it, what's the best way or order to do it ?.
  15. M

    Losing signal, but can see on app

    I have a wifi reolink camera connected to BI, every so often it loses its signal. If I check on the reolink app it shows up working, but BI says no signal. Signal strength is good. Anyone got any ideas to try.
  16. M

    Zone crossing and alerts question

    Hi all, I have a fixed camera with 3 zones, A is in the middle, B is on the left, and C is on the right. I have set up "object detection" with A>B, A>C to direct a ptz to a point on each side, depending on which way the car travels. My question is when I set up alerts to move the ptz would...
  17. M

    UI3 Frozen

    Hi all, While watching my cameras on UI3 today, all of a sudden I noticed the moving circle in the middle of the screen just going round. I closed it down and tried to open it up again with no luck, just says "can not connect". The only way I could get it to reconnect was to go on to the pc I...
  18. M

    Can PTZ stay at preset until no motion ?

    Hi all, Been asked if BI can do the following, and if so how. PTZ over looking yard with 2 zones set, 1 on gate A, and the other on gate B. He has set it up with alerts so as when motion is detected at one of the gates the camera goes to that preset for that gate and then returns to home...
  19. M

    Trigger now only works in settings

    Hi all, I have a static camera to control a ptz camera, I have set up the triggers and alerts and tested in the alerts section and all works. But if I try it from the desktop camera by right click/trigger now, or the icon at the top, nothing happens. It used to work fine from them. It still...
  20. M

    No signal image, but stream receiving

    I have an ip cam connected and has been working fine until about 2 weeks ago. The camera is located at work, and has been connected at home by a DDNS address. But now I only get a "no signal" screen, and in the camera general tab it says I am receiving a 2.1Mp, 1.51fps stream. I have rebooted...
  21. M

    Calendar just blank white square

    Went to use the calendar the other day and it only shows a blank white square. Never used to, it used to work. I can't do anything while this is showing, I have to wait till windows says its not responding and have to click end task button. Any ideas PS: This pc is just running BI.
  22. M

    Jennov 1080P 30X PTZ Camera

    I have a Jennov 1080P 30X PTZ camera and if I get BI to turn of the IR in the alerts it stays on, BUT the picture at night will go to colour as there at bright street lights. Also I cant get the zoom or speed to work. Is there a way to get the PTZ commands from the camera ?. Or do I just keep...
  23. M

    Presets keep stopping to work

    Hi all, I have 5 presets setup in the camera, and have matched them up in BI, it works great moving to presets when triggered by another camera, but after a couple of weeks BI losses the presets and it stops working. They are still set in the camera and working, but I can't get them to work in...
  24. M

    Alerts not showing in UI3

    Hi all, I have added a new camera and all is working, until I go to look on UI3 web page or mobile app, and non of the alerts are showing up, if I look on the server they are showing. I can see live video on both but alert icons are missing. Am I missing a setting somewhere to allow them to...
  25. M

    How to delete group names

    Hi all, I have added some group names while testing, but now I seem to be unable to delete them. I have checked all the cameras but I can only untick anywhere group is named.
  26. M

    Auto touring IP dome camera recommendations required

    Hi all, I have been asked to find a auto touring mini ptz dome camera here in the UK. He wants it to travel between 4 presets pausing between each preset. I think I found one Dahua DH-SD1A203T-GN from reading on here in a question, but to order this it will not arrive here until mid December...
  27. M

    Double click open another camera

    Hi all, Did a clean install of windows 10 and BI yesterday, it's all up and running :) . I have changed the camera layout to suit me. But I have noticed that if I double click on a camera to full screen it, nothing happens, but then when I next single click on any another camera THAT ONE goes...
  28. M

    Can't get BI5 install to start

    Hi all, I have BI4 installed (windows 10) and trying to install BI5. I have double clicked the file, and right clicked and selected "run as administrator" but nothing happens after the screen allowing it to make changes to indicate it is doing anything. I have disabled Kaspersky and...
  29. M

    Trouble connecting to DVR

    Hi all, I have installed a new DVR, it's ports are as follows: IP: 192.168.1.83 HTTP: 1200 HTTPS: 443 Server Port: 6036 RTSP: 554 I am having trouble connecting to it via BI, the web client built in it works over the net at home, and I can connect to it via a mobile app. I have setup BI with...
  30. M

    Blue Iris as client only

    Hi all, Hope someone can give me some advise on this. I have 2 DVR's which record 24 cameras in total at work, I have a pc with BI installed but NOT recording, I want to use a stand alone pc with no other software on to use as a monitor with UI3. Can anyone tell me what spec the pc would need...
Top