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    BI ignoring video length / size settings.

    This just started recently. I have already downgraded to a previous release to no avail. Whether I set a time limit or disable that and just set a file size limit it ignores it. The file sizes/lengths are totally random- but all my cameras will save the same amount of time to within a second or...
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    Amcrest 2MP Outdoor PTZ POE+ Alarm/Audio specs?

    https://www.amazon.com/dp/B095XCJWRM As usual the chinese manual that comes with this thing lists nothing about the specs of the alarm or 2 way audio. Where can I find this information? Are the alarm wires just a low voltage relay? And what is the audio impendence/level? Do the mic and...
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    Multiple Amcrest cams went offline with same error at same time today?!?

    Cameras in question are P5M-T1179EW-28MM. I have multiple BI systems setup using these same cameras and no problems until today. Around 16:00 three cameras go offline a few minutes apart. They give the "no signal" error in BI; won't respond to restart. Upon http access they present the...
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    No app access over WAN?

    Using the android app I can no longer log in over WAN. I changed nothing other than possibly windows updates. I can login with the app over LAN, as well as log in to the server via WAN or LAN from a browser with the same credentials, and on the same device the app is installed on! Furthermore...
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    Can't connect to server from iPhone when using 4G

    Connecting from a wifi connection anywhere in the world seems to work fine (either from wan or lan), but as soon as I switch it over to 4G it fails to connect. The same issue occurs whether connecting via a mobile browser or the official app. This same phone has no problem connecting over 4G to...
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    Separate alerts for each zone?

    For example I have one camera that covers both the street and the driveway/yard. The street is zone A and the rest is zone B. I want the alert clips to be stored separately so I can ascertain whether the alert from this camera is a visitor in the driveway or just a car passing by on the street...
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    Calculating bitrate of IP video

    It seems that whatever I set the "max bitrate" to, the camera will use every bit of that whether I have the framerate set to 1fps or 20fps. Logic would dictate that 1/20th the framerate would use 1/20th the bitrate, but that is not the case. I realize why but the fact that they do not tell you...
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    Hikvision storage managment (fw: 5.4.4)

    Can someone explain how to free up the 7 gigs of space that is for some reason being reserved for pictures after I have told it that there will be no pictures? Surely they wouldn't add two completely pointless user fields, would they?
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    Setting to automatically switch profile back to default after time

    Whenever I manually change profiles it automatically switches back to default after a number of hours (8 hours maybe?). Where is this setting located? can it be set to something else? Thanks!
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    Hikvision port forwarding without permission?

    I realize this is more of a networking question probably applicable to all cameras but how is it that Hikvision cameras can be accessed via the ivms4500 app without any port forwarding rules set up? The only setting that applies in the app is the "port" line which is the server port, 8000. It...
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    Help identifying counterfeit hikvision...

    Does anyone know if this is actually a hikvision? It's definitely not a 2CD2135F-IS as it shows on the label, I know that for sure; but I have no idea where they got this thing to begin with. It was missing the SD card slot (which means no F in the model number) and half the IR LEDs. If i didn't...
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    BI iPhone app performance issues, alerts and alerts video playback black screen

    For some reason now whenever I pause the alerts video playback on the iphone app, the screen goes black until I press play again. Previously it would pause and actually increase image quality of the still significantly. Also clicking the alerts button from the main screen hardly ever displays...
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