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Frankly I'm confused. When my new 2 * 49425xb-hnr cams arrived I connected to my laptop via a spare switch and changed the IP addresses. Fitted into place. One works. However the other, I can't access the damn thing. Config tools can't find it through the network, nor does it show in my...

Ordered 15th January 2023, just arrived 20th January. N.E. Scotland. Thanks @EMPIRETECANDY 2* PTZ SD49425XB-HNR to replace two non-functioning SD49225XA-HNR... Thanks for great speedy service.....

Hi all, My house network is covered by an ASUS aimesh setup, with one node out in the outside garage - its nearest indoor node is 3 metres with breezeblock, double glazing and wood in the way. The link to this node is wifi and is then connected to my cams through a couple of switch boxes. The...

On two separate Dahua PTZs, I have breaks showing in recording streams. Cameras do the 'heavy' work, whilst BI5 displays and stores the recordings. Instance 1) Courier tracked down the track, man exits van - van then leaves. Record misses out 20-40 seconds of the delivery and the driver...

When I make any attempt to change the schedule/period setting on the Dahua GUI, webpage, under IVS - It never appears to show a change in the GUI. If I set up 24/7. Save. Save again on the "Rule Config" page and then return to Period "Setting" it always shows 'just' Sunday, and not "All" as...

Hi all, I am using BI5, at the moment only as a display of a number of cameras - 1* SV3C - 3* Reolink(!) - 2* Dahua (thanks Andy). Using IE to access the camera's GUI.... 1) What's the most effective setup for a PTZ, given that its span of view encompasses 4 or 5 preset positions. I set up a...

Just a short in and out on the above camera.....

If I may ask.... 1) Does any one use a Reolink PTZ and can they get optical zoom working through BI. 2) For those using a camera to monitor wildlife. Do you camouflage the camera - that big white bulb is an obvious scare-baby! I was considering using strips of black ducktape, zebra-like...

Where does BI get sunrise/sunset from? I noticed this morning that sunrise was midday in the Status window.

Okay... I now know I shouldn't have touched these with a proverbial barge-pole! 1. As I deny Reolink cameras ( 423 ptz & 520 ) access to the Internet ( router block ), the timestamp slowly shifts. The Client software doesn't allow me to point at an ntp server on my BI machine. May I seek...

Hi all, Recently purchased BI5 to run 4 cameras. 2*Reolink, 1*SV3C, 1*Wansview. A re-furbished Lenovo PC runs the lot, but it took me nearly a week to sort Win10 out! All connected and working, just gently moving through the ins and outs of BI and BITools. Slainte from Scotland Geoff