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  1. K

    SD49425XB-HNR - No Auto Tracking?

    Andy, looks like mine has wrong firmware also. I will DM you.
  2. K

    Login first time in dahua IPC-HDW4631C-A

    Perhaps.
  3. K

    Login first time in dahua IPC-HDW4631C-A

    Check before hard reset in case you have a chinese cam?
  4. K

    Login first time in dahua IPC-HDW4631C-A

    I don't know for that model. Google is your friend!
  5. K

    Login first time in dahua IPC-HDW4631C-A

    Then I guess only a factory reset is all I can suggest.
  6. K

    Login first time in dahua IPC-HDW4631C-A

    If you highlight the camera does it show initialsed or no?
  7. K

    Login first time in dahua IPC-HDW4631C-A

    Does Config see your camera?
  8. K

    Login first time in dahua IPC-HDW4631C-A

    Did you use configtool to initialise?
  9. K

    PTZ 29204UE-GN-W 2MP 4x Starlight

    It says it's POE. Did you try it? Temps look ok for outside use but watch for humidity.
  10. K

    Issues with Fedex Shipping and Customs?

    Likewise! Canada. Ordered last Wednesday, received yesterday.
  11. K

    Looking for FPC cable for 2MP PTZ LTS/Hikvision PTZIP212x20

    Unfortunately the cable was too thick for the tilt servo to handle it. Can't seem to find find a thin fpc substitute.
  12. K

    Looking for FPC cable for 2MP PTZ LTS/Hikvision PTZIP212x20

    Thanks Alastair. Found a supplier.
  13. K

    Looking for FPC cable for 2MP PTZ LTS/Hikvision PTZIP212x20

    It's 0.5 mm and yes, it cracked for reasons unknown! First looks are promising. Thanks for the suggestion.
  14. K

    Accidentially ripped off ethernet contact - how to fix?

    You don't say which camera you have but my DH-SD59430U-HNI was wired per standard T-568b.
  15. K

    DH-SD59432XA-HNR Firmware Update?

    This update provides a vast improvement in smart event functionality over the version provided at delivery. To realise the new functionality you must reset the camera to factory default after upgrading. Also, if like me, you thought you could save all your settings before the upgrade and...
  16. K

    DH-SD59432XA-HNR Firmware Update?

    Hi Andy, I noticed file "DH_SD-Prometheus_MultiLang_PN_Stream3_V2.800.0000009.3.R.200331.zip" available for this camera on Dahua website. Is this the latest compatible for the camera I just got from you? One of the zip bin files is "Upall_SD-Prometheus.20200331.bin". Would I be right in...
  17. K

    Focus control on Dahua SD59430U-HNI

    SOLVED. I want to thank folks here for helping me solve the issue. PTZ setting "Dahua New V4" works perfectly.
  18. K

    Focus control on Dahua SD59430U-HNI

    Thank you. You are quite right!
  19. K

    Focus control on Dahua SD59430U-HNI

    Still no Amcrest/Dahua and no Dahua/Q-See. There are Amcrest options and Q-See options but none mention Dahua. How are you seeing them I wonder.
  20. K

    Focus control on Dahua SD59430U-HNI

    I was on 5.2.6.5 and there was no Amcrest/Dahua option. I am updating to 5.2.7.2. I will see if it magically appears - and will look for Q-See to try. Thanks.
  21. K

    Blue Iris Support Response time?

    Focus Issue
  22. K

    Blue Iris Support Response time?

    I did that a couple of weeks ago.
  23. K

    Blue Iris Support Response time?

    Well, I am still waiting and reminding!
  24. K

    Blue Iris Support Response time?

    I paid for support so I hope a reply is coming!
  25. K

    Blue Iris Support Response time?

    Just wondering if 8 days and no response of any kind is a current expectation? Last time I used the support it was much quicker.
  26. K

    Focus control on Dahua SD59430U-HNI

    I will do that. Just inquiring as to whether there was something obvious.
  27. K

    Focus control on Dahua SD59430U-HNI

    I used to use an Amcrest/Dahua profile to run said camera and it operated all functions except diagonal panning. I switched to the Generic/ONVIF profile and it seems to do everything except manual focus over ride. The Amcrest/Dahua profile is no longer there. The camera operates correctly...
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