Ok everyone here it goes. I have had my camera now for around 3 weeks. It works well with the Amcrest app on my phone, but Tech support for the life of me just can not get it right so I can remote view. It seems they have done everything and it always recognizes the camera but can not get a live feed. Either that or it kicks the camera offline and I have to start the whole process over when I get home. Then I go back to work and follow the instruction they give me to connect and I get nowhere. Could anyone possibly give me some clues as to what might be going on and why it is doing this? Thanks in advance.